We are committed to protect our customers personal data.
Therefore,
we are committed to respect the personal data protection rules with regard to
the personal data of our customers and users of this site, in all situations in
which personal data is collected and processed.
Why this personal data protection policy?
This
Policy is intended to inform our customers and users of this website of the
general rules for the processing of personal data, which are collected and
processed in strict respect and compliance with the legislation on the
protection of personal data in force at any time, namely Regulation (EU)
2016/679 of the European Parliament and of the Council of 27 April 2016
("GDPR").
We
respect the best practices in the field of security and protection of personal
data, having for this purpose taken the necessary technical and organizational
measures in order to comply with the GDPR and guarantee that the processing of
personal data is lawful, fair, transparent and limited to the purposes
authorized.
We
are committed to the protection and confidentiality of personal data, having
adopted the measures that we consider appropriate to ensure the accuracy,
integrity and confidentiality of personal data, as well as all other rights
that assist the respective holders.
What does this data protection policy cover?
This
Data Protection Policy applies exclusively to the collection and processing of
personal data for which we are responsible for the respective treatment, within
the scope of the services and products made available to our customers and
users on this website.
On
this website there may be access links to other websites that are unrelated to
us. The provision of such links is carried out in good faith, and it is not our
responsibility to collect and process personal data carried out through these
websites, nor do we assume any responsibility in relation to such websites,
namely regarding their accuracy, credibility and functionalities made available
on them.
What is personal data?
Personal
data is any information, of any nature, regardless its support, including sound
and image, related to an identified or identifiable natural person.
Identifiable
is a natural person who can be identified, directly or indirectly, namely by reference
to a name, identification number, location data, electronic identifiers or to
one or more specific elements of their physical, physiological, genetic,
mental, economic, cultural or social identity.
WHAT DOES THE PROCESSING OF PERSONAL DATA CONSIST
OF?
The
processing of personal data consists of an operation or set of operations
carried out on personal data or sets of personal data, through automated means,
or not, namely the collection, registration, organization, structuring,
conservation, adaptation, retrieval, consultation, use, disclosure,
dissemination, comparison, interconnection, limitation, erasure or destruction.
Who is responsible for processing personal data?
The
entity responsible for processing personal data is the company or entity for
which this site is intended, and which determines the purposes and means of
processing them.
For
this purpose, if the holder of the personal data needs to contact the data
controller, he can do it through our contacts on this website.
Who is the responsible for personal data protection?
The
responsible for data protection plays a relevant role in the processing of
personal data, ensuring, among other aspects, compliance of data processing
with the legislation in force, verifying compliance with this Data Protection
Policy and defining clear rules of processing of personal data, ensuring that
everyone who entrusts you with the processing of their personal data is aware
of how we treat them and what rights they have in this matter.
Thus,
the holders of personal data, if they wish, can address a communication to the
Data Protection Responsible, regarding matters related to the processing of
personal data, using, for this purpose, our email or contact form on this
website.
What types of personal data are processed?
We
process the personal data necessary for the provision of services and/or supply
of products, as well as for marketing purposes, processing data such as name,
address, telephone number and email address, among others, always requiring
that the holder of such data accepts this Privacy Policy, aware that at any
time he may delete or request its elimination as well as change the data.
Personal
data will also be processed, if the respective holder has authorized it, for
the purposes of disclosing services and/or products, within the scope of our
newsletter, for strictly internal use and will never be transferred to third
parties.
If
there is prior consent from the customer/user, this may be withdrawn at any
time, without, however, compromising the lawfulness of the treatment carried
out based on the previously given consent.
As
your consent is imperative, we have adopted a position and technical means so
that, not just removing your permission from our databases, we prefer to
eliminate your data completely, which will happen IMMEDIATELY and, in most
cases, automatically through of the mechanisms present on this website for this
purpose, without prejudice to the cases in which it is necessary to submit a
service or product that you have acquired on this website. In such cases,
deletion will be scheduled until this product/service is provided and/or
shipped to you.
When and how we collect your personal data?
This
Privacy Policy only covers this website, so obtaining the data in question here
will be through the same, either by registering for our newsletter, registering
in our customer area or submitting an email using the form on this website for
this purpose, being the prior consent of the holder of the personal data is
always mandatory.
If
the holder of the personal data is not our client, the respective personal data
will only be processed when they are made available, namely by subscribing to
the sending of newsletters, in which case the rules of this Data Protection
Policy will apply.
The
personal data collected can be processed by computer and in an automated or
non-automated way, guaranteeing in all cases strict compliance with the
legislation on the protection of personal data, being stored in specific
databases created for this purpose and, under no circumstances, the data
collected will be used for a purpose other than that for which they were
collected or given consent by the data subject.
Who are the recipients of personal data?
Without
prejudice to the recipients indicated throughout this Privacy Policy, we may
communicate the personal data of the customer/user, with the purpose of
complying with legal obligations, namely to police, judicial, fiscal and regulatory
entities.
WHAT ARE THE PURPOSES OF PROCESSING PERSONAL DATA
AND THEIR LEGAL BASIS?
In
general, the personal data collected is based on and intended for the
management of the contractual relationship in cases of obtaining products or
services through this website and/or information and marketing actions through
our newsletters.
Additionally,
personal data may also be processed for the purposes of complying with legal
obligations and for the purposes of investigation, detection and repression of
serious crimes.
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
The
period of time during which personal data is stored and maintained varies
according to the purpose for which the information is processed.
Indeed,
there are legal requirements that obligate to keep data for a minimum period of
time. Thus, and whenever there is no specific legal requirement, the data will
be stored and kept only for the minimum period necessary to pursue the purposes
that motivated its collection or subsequent processing, under the terms defined
by law.
WHAT ARE YOUR RIGHTS AS A HOLDER?
As
holders of personal data, customers and/or users is guaranteed, at any time,
the right to access, rectify, update, limit and erase their personal data
(except for data that are indispensable for the provision of services or
compliance of legal obligations to which the controller is subject), the right
to oppose their use for commercial purposes and to withdraw consent, without
this compromising the lawfulness of the processing carried out under that
consent, as well as the right to portability of the data.
HOW CAN YOU ACCESS, RECTIFY, UPDATE, LIMIT, DELETE,
OPPOSITE THE TREATMENT OF YOUR PERSONAL DATA, OR REMOVE CONSENT?
Without
prejudice to the provisions of the GDPR, the holder of the personal data may do
so, directly or upon written request, through the contacts made available on
this website.
HOW CAN YOU OBJECT RECEIVING CONTACTS FOR MARKETING
PURPOSES?
We
may send informative emails known as newsletters to our users who have
subscribed to our newsletter and given their consent. You can delete your
contact through the link for this purpose in all the newsletters we send or by
contacting us for this purpose.
how can you complain?
Without
prejudice to being able to submit complaints directly through the contacts made
available on this website, you may also complain directly to the Control
Authority, which is the National Data Protection Commission (CNPD - PORTUGAL),
using the contacts made available by this entity for this purpose.
WHAT ARE THE MEASURES ADOPTED TO ENSURE THE
SECURITY OF YOUR PERSONAL DATA?
We
follow industry standards to protect your details during transmission and, once
received, we implement a number of measures to maintain the security of the
personal data you transmit to us.
HOWEVER,
YOU SHOULD BE AWARE THAT NO METHOD OF TRANSMISSION OR ELECTRONIC STORAGE IS
100% SECURE. THEREFORE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE CANNOT BE
LIABLE FOR ANY CLAIMS. LOSSES AND DAMAGES, INCLUDING, WITHOUT LIMITATION,
DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL LOSS OR
DAMAGES INCURRED BY YOU OR ANY USER IN CONNECTION WITH COMPUTER FRAUD, RISKS OR
ANY OTHER INFRINGEMENT OR CIRCUMSTANCES IN WHICH YOUR INFORMATION IS ACCESSED OR
DISCLOSED WITHOUT OUR EXPRESS AUTHORIZATION.
UNDER WHAT CIRCUMSTANCES
IS THERE COMMUNICATION OR DATA TRANSFER TO OTHER ENTITIES?
UNDER NO
CIRCUMSTANCES WILL WE PROVIDE YOUR PERSONAL DATA OBTAINED THROUGH THIS SITE TO
THIRD PARTIES FOR WHATEVER PURPOSE.
HOW DO WE USE "COOKIES"?
A
cookie is a small text file, which is placed on your hard drive from a web page
and allows web sites to remember your choices, dates and previous journeys on
the site. These are also used to prevent you from having to repeatedly enter your
personal information and password whenever you use our website.
Cookies
do not have any harmful effect on your processor and do not contain viruses.
Cookies from our Internet pages do not display information regarding your
personal data. You can deactivate the use of cookies at any time in your
browser settings.
Generally,
the cookies on our website are only used for anonymous and statistical
evaluation and for the purpose of improving customer orientation.
Click
here to know more about our Cookies Policy.
CHANGES TO OUR PRIVACY POLICY
We
reserve the right, at any time, to make adjustments or changes to this Personal
Data Protection Policy, and users of this website must visit this privacy
policy regularly to keep abreast of all changes that may be made.